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Building coalitions of the willing
It’s all about politics, really. Political parties are not monolithic:
they are all coalitions of one kind or another. The same is true of
management teams, especially in complex businesses. By complex, here
I mean corporations that have grown through merger, acquisition, or
by extending out from their home base to a number of other countries
or sectors.
In each case, you can see the fault lines between old, well-established
zones of influence for years after the merger, acquisition or new market
entry has taken place. And where these fault lines exist, so does the
need to build a “coalition of the willing” before you can
carry out new initiatives (pretty much anything except everyday business
as usual, in fact).
I have no doubt that you need to be entirely realistic about this
if you want to achieve your goals. That’s why we think of internal
coalition-building as an integral aspect of our approach to partnering.
Honestly, it’s pretty nearly irrelevant whether the partners
all have the same company name on their business cards or not.
They all have their own centres of influence, constituencies, followers
and business agendas - and we need to understand how the balance of
power works within a corporation before going too much further.
This is where problems often start. If you are trying to build a partnership
between very different companies it is often easier to unite people
around a clear goal because everyone involved knows from the start
that the task will be difficult. It is to find common ground, build
bridges and, little by little, establish mutual confidence.
People are naturally cautious in this position: they are not inclined
to walk before they can run and they are happy to succeed in a limited
way, establishing a foundation for the future. Yet when all the parties
concerned come from the same company, the same sense of cautious realism
is often quite absent.
In addition, even quite senior managers can be most unwilling to get
their hands dirty in the little matter of internal politics, because
they know it is a dangerous game to play. Careers can be damaged and
powerful enemies made rapidly, even if you have the very best of intentions.
Coalition-building within a single company can be more dangerous than
establishing partnerships between different businesses.
Yet, as corporations become every more complex, this nettle has to
be grasped. There may even, one day, come to be a new job description
of ‘internal negotiator’ specifically to get sclerotic
organisations moving and to improve the prospects of tricky, but potentially
exciting, projects getting off the ground.
In the meantime, however, what can be done in order to deal with the
world as we find it more effectively and, by doing so, give your company
the chance to move more quickly and decisively than your competitors?
Here are our practical tips on getting this tricky task successfully
completed.
> part 2
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